Frequently Asked Questions

We know we haven’t answered all of your questions! If you have a question, someone else probably does too! So please, ask away. We are always here to answer your questions.

We’ll talk to you soon,

What is Kinto?

Kinto is a mobile app for family caregivers. We know firsthand the many challenges and rewards associated with caring for an aging loved one. Kinto helps you manage and organize some of your most important caregiving responsibilities and allows you to easily update your family, medical, and professional Care Teams on the status of your loved one’s health and well-being.

Who is Kinto for? 

Kinto is for the family caregiver. This is the person, usually a relative or close friend, caring for an aging loved one. There are 40 million unpaid family caregivers in the United States today. So, while this sometimes can feel like a lonely, thankless task, there are many, MANY other people sharing a similar experience. Want to meet them? Check out our Kinto Community - say hello! 

How can I download Kinto?

It’s easy and, free! Are you an Android or iPhone user?

Android: Visit the Google Play Store and search for ‘Kinto.’ Click ‘Install’ and you’re good to go!

iPhone: Visit the App Store and search for ‘Kinto.’ Click ‘Get’ and you’re good to go!

On your homescreen, open Kinto and ‘Join.’

For more information on How to Download Kinto, click here. 

How much does Kinto cost?

Kinto is absolutely free.

How do I create an account?

Once you download the Kinto app on your Android or iOS device, click ‘Join.’ Get started by filling out some brief information.

For more information on how to Join Kinto, click here.

Can I use Kinto on my computer?

Not yet. Kinto is designed to be best on mobile, so you have our resources whenever you need them. In future we will be releasing features designed for your computer.

What can I do with Kinto?

Kinto was built for caregivers, by caregivers. We took what we know from our own caregiving experiences, and also what we learned from other caregivers, and built these helpful tools:

Care Teams: There are probably many other people who are involved with your loved one’s care. Add them to your Care Teams and easily share important information and updates about how your loved one is doing.

Medications: Keep track of your loved one’s medications and understand important drug interactions and side effects.

Documents: Keep your loved one’s legal and financial documents in one place. Snap a quick photo, upload it, and store it in the Kinto app. Whenever you need it, you’ll have access to it, and so will others who need it.

Community: We believe in the power of community. With 40 million other caregivers in the United States, you are not alone. Through our community of Kinto Caregivers, we encourage you to connect and engage with one another - it’s a great way to give and receive support, wisdom, advice, love, laughter and everything else that you experience as a caregiver.

To Dos: As a caregiver, it sometimes feels like the To Do list never ends! We know the feeling. The first step in making it more manageable is to keep it organized and prioritize your tasks. Remember - your Care Team is there to help you! If you can’t take your mom’s to her next appointment, assign it to someone on your Care Team.  

Check-Ins: Let your Care Team know how your loved one is doing by answering a few quick questions. How’s her mood? Her broken foot? Her visit with Dr. Smith? Keep track of your loved one on a daily basis and keep the whole Team up to date on how she’s doing.

Advice: We want to help you feel confident and prepared to make all of the many important decisions you’ll face as a caregiver. Beyond this, we want to make it simple and easy - caregiving is hard enough to begin with!

What else would make your caregiving responsibilities easier? Let us know.

Is my information secure?

Your information is completely secure. The information you input into the app with only be visible to those in your Family Care Team. Beyond that, no one can see it.